General Privacy Policy

This policy covers the treatment of personal data that ICON.net Limited may collect when you e-mail us, or when you complete and submit an online survey form on our website.

When completing online survey forms you may be asked for personal information such as name, address and postcode etc. It is only when you supply this type of information that you can be personally identified.

Information may be collected:

to fulfil your request for information or services
as part of the process of consultation
as feedback for improving our site

ICON.net Limited holds and processes personal data in accordance with all current legislation relating to data protection. We will not sell or rent your personal data to anyone, or use the data for any other purpose than that for which it was originally collected.

Under the Data Protection Act:

We have a legal duty to protect any information we collect. We take appropriate security measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it.

When you visit this website:

Your IP address, browser and version, operating system and the site you came from are stored in a log file. This information is only used for statistical purposes to help improve this site. Log files do not contain any personal information. We do not use cookies for collecting personal information and we will not collect any information about you except that required for administration of the web server.

If you send us an e-mail message or complete an on-line survey form:

We will use your e-mail / postal address and any information you provide to deal with and respond to your query or comments.

We may collect information that you give to us in consultations, surveys or questionnaires.

Whenever we do this, we will inform you of what your information will be used for and to whom it will be disclosed.

We occasionally provide bulletin boards, message board and news group facilities.

Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose information about yourself.

This privacy statement applies only to websites belonging to and operated by the ICON.net Limited.

ICON.net Limited 122-126 Barton Street Gloucester GL1 4DZ Registered in England no: 3370741

To create a higher participation in your survey, offer an incentive such as a free gift, to encourage people to answer your questions.
Let everyone who participated in your survey know that you have received their input and that you appreciate their help.
Questions should be stated as simply and clearly as possible, keep your questions short and to the point.
The simplest type of data to analyse is that which have only one answer to each question.