How does your website rate? And how do you find out?

So just how good is your website? How do your customers rate the design, the ease of navigation and the speed? Is it up to date? Most importantly, how do you find out what your customers think of the information you provide?

ICON.net Limited have developed OPENSurvey, a fully automated online questionnaire that will provide answers to these vital questions and reveal what your customers really think.

How does it work?

Users complete the online questionnaire from a link on the website and the results are stored online and collated by the system. They are available in real time as the questionnaire is completed. No effort is required on your part, no laborious compilation of survey forms and calculation of results. In addition the data can also be downloaded as a CSV file for use with MS Excel or similar applications.

Please contact us for a full demonstration of this product on 01452 305303 or email us at OPENsurvey.

To create a higher participation in your survey, offer an incentive such as a free gift, to encourage people to answer your questions.
Let everyone who participated in your survey know that you have received their input and that you appreciate their help.
Questions should be stated as simply and clearly as possible, keep your questions short and to the point.
The simplest type of data to analyse is that which have only one answer to each question.